+ - PAYMENT METHODS
We have the following means of payment:
- VISA ELECTRON
- AMERICAN EXPRESS
- WIRE TRANSFER
The data of your card that you have provided us will be processed in SSL encrypted form.For payment with credit and debit cards it is required to enter the CVV (Card Verification Value), a code printed on the card that is used as a security measure in e-commerce transactions.Credit cards will be subject to checks and authorizations by the issuing entity of the same, but if said entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you. In the event that your card is rejected it could be for the following reasons:
- The card may be expired. Check that your card does not exceed the validity date.
- The card may have reached the limit amount allowed to make purchases. Check with your bank that the card has not exceeded the limit amount.
- The data entered may be incorrect. Verify that you have correctly filled in all required fields.
+ - PRE-AUTHORIZATION AND COLLECTION OF THE ORDER
When making the payment of an order by card, there may be a withholding of the amount of the order by your bank. For purchases made with a debit card, it will be automatically unlocked within an estimated period of between 6 to 8 days.For purchases made by credit card, it will be unlocked automatically within a period of up to 30 days depending on the bank. This is part of a usual collection procedure by banks to ensure the viability of the collection, so they retain the amount in question from the time the order is received until the collection is made by Sandra Vieira.On some occasions, the unlocking of the hold may overlap with the actual collection of the order. This incidence is totally alien to Sandra Vieira and is due to the existing operation in Spain between banks and card issuers. In these cases we recommend that you contact your bank to expedite the unlocking of the pre-authorization.Sandra Vieira makes the collection of the order only once and at the time you buy the item.
+ - WIRE TRANSFER
This method allows you to accept orders by bank transfer up to € 5,000 in amount.
This payment method is selected directly in the purchase tunnel, in the payment step, and when choosing “bank transfer” you should not include any additional information.
Once the purchase is confirmed, you must fill in your bank account number, access data and PIN.
When confirming the transaction you will receive a confirmation on the platform. Once the payment is validated, you will be redirected back to our website to the order confirmation page.